 |
 |
|
Although Sumitomo splicers, cleavers, and fusion accessories are designed for maximum wear and tear, they may require servicing…and if they do, you’ll find the fastest and best service in the industry with Sumitomo’s ON-TIME Technical Center.
|
 |
 |
Our Center’s trained technicians do much more than just fix machines; they make themselves available 24x7 to assist you with questions, arrive at solutions, and ensure your complete satisfaction at the lowest cost.
|
With the Center’s extensive on-site inventory of parts, you’re ensured that service on your equipment begins immediately, so you can expect:
- Typical one day turnaround on repairs, excluding transportation
- Computer-aided diagnostics on your equipment which helps to identify the problem for faster repairs
- An immediate loan on equipment if necessary, since it is our goal to make loaner equipment available for all warranty repair work in which field downtime may occur.
 With Sumitomo’s ON-TIME Center, you receive not only unprecedented fast service, but high quality repairs…a quality standard that reflects our technicians’ commitment to you and the job that you need to get done.
Please feel free to call the Center at: 888-SPLICER (888-775-4237) for maintenance and repair assistance.
For technical operations support, please contact Fusion Splicer Applications at: 800-358-7378.
For information pertaining to orders, quotes, delivery dates, warranties, and upgrade programs, please contact customer service.
|
|
