FutureFLEX Warranty Program

Two (2) Year Standard Warranty

SEL warrants the FutureFLEX products to be free of defects in material and workmanship for a period of two (2) years from the date of shipment.

15 Fifteen (15) Year Extended Warranty

SEL warrants the FutureFLEX products to be free of defects in material and workmanship for a period of fifteen (15) years from the date of shipment.

This warranty is available for installations utilizing FutureFLEX tube cables and fiber bundles and which have been accepted by SEL into the Extended Warranty Program.

The following is a list of items that must be submitted for application for this warranty:

  • Complete the Warranty registration Form on the FutureFLEX website and submit to SEL.
  • Testing data for the Obstruction and Pressure Test for each tube and tube cable in the system.
    • Sample Test Data Sheets are available on the website.
    • Original handwritten test results from the field are required; typed results are not acceptable.
  • Electronic copies of all fiber test results, using an optical power meter or OTDR with fiber spans identified per As-Built Drawing.
    • Power Meter – measurements at the highest wavelength
    • OTDR – Bi-Directional measurements at the highest wavelength. Viewing software for OTDR results required.
  • All software required to run or view the test data must accompany the application.
  • Copies of as built drawings must be submitted to SEL via electronic or hard copy to SEL. (Drawings must be in AutoCAD or Visio)
  • Submit copies of purchase invoices for the FutureFLEX products used in the installation. ( Hard copies only )

Twenty-Five (25) Year Premium Warranty

SEL warrants the FutureFLEX products to be free of defects in material and workmanship for a period of twenty-five (25) years from the date of shipment.

This warranty is available for installations utilizing FutureFLEX tube cables, fiber bundles, fiber termination equipment and which have been accepted by SEL into the Extended Warranty Program.

The following is a list of items that must be submitted for application for this warranty:

  • Complete the Warranty registration Form on the FutureFLEX website and submit to SEL.
  • Testing data for the Obstruction and Pressure Test for each tube and tube cable in the system.
    • Sample Test Data Sheets are available on the website.
    • Original handwritten test results from the field are required; typed results are not acceptable.
  • Electronic copies of all fiber test results, using an optical power meter or OTDR with fiber spans identified per As-Built Drawing.
    • Power Meter – measurements at the highest wavelength
    • OTDR – Bi-Directional measurements at the highest wavelength. Viewing software for OTDR results required.
  • All software required to run or view the test data must accompany the application.
  • Copies of as built drawings must be submitted to SEL via electronic or hard copy to SEL. (Drawings must be in AutoCAD or Visio)
  • Submit copies of purchase invoices for the FutureFLEX products used in the installation. ( Hard copies only )

For the Extended Warranty and the Premium Warranty programs, SEL will evaluate the data supplied by the LFI. SEL engineers will review the data and make a determination as to whether the installation will be accepted and an extended warranty granted.

Once this determination is made, if the application is accepted SEL will issue a warranty certificate to the LFI in the name of the end-user.

If the application is rejected, a letter explaining the reason for the rejection will be issued to the LFI who applied for the extended warranty.

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